By completing the form below, we can begin to EMAIL you a bill. You are encouraged to discontinue postal mail but may keep this option as well. You can pay with cash, check, by phone, in-person or online from e-bills just like a postal mailed bill. We recommend you separately enroll in AutoPay which automatically deducts your due amount on your due date - which we will mail or email to you.

When are Bills Sent?

City of Cape Girardeau accounts are billed for water, trash, and/or sewer on a monthly basis. A bill is mailed to the account holder according to the billing cycle, which is based on the date which service was started. Bills are mailed out on a Wednesday and payment is due two weeks later.


Bills are considered delinquent after the third week, with a 10% penalty being added to the amount due. Accounts are disconnected after two months without payment.

Register for Emailed Bills

Name on Your Account

Account Number and Customer Number

Service Address (Additional addresses can be sent by email).

Email Address

Billing Preference (Check either or both)



Security Measure

How to Find Account and Customer Numbers

Find your city utility billing ACCOUNT and CUSTOMER numbers on the top of your monthly bill.

Example bill