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E-Bill Registration
By completing the form below, the City utility bill will be emailed to the customer. Payment can be made with cash, check, by phone, in-person or online from e-bills the same as a postal mailed bill. It is recommended to separately enroll in AutoPay which automatically deducts the due amount on the due date. The Utility bill will come from ebills@mail.munis.tylerhost.net. The first email may be sent to Spam/Junk folder. Please mark this email address as a Safe Sender.
When are Bills Sent/Due?
City of Cape Girardeau accounts are billed for water, trash, and/or sewer on a monthly basis. A bill is mailed to the account holder according to the billing cycle, which is based on the date which service was started. Bills are mailed on Wednesday and payment is due two weeks later.
Delinquency
Bills are considered delinquent three weeks after the bill date, with a 10% penalty being added to the amount due. Accounts are disconnected after two months without payment.
How to Find Account and Customer Numbers
The ACCOUNT and CUSTOMER numbers are on the top of the monthly bill.
