Ticket Counter Hours:
M-F: 5 a.m.-1 p.m.
Sat: 5 a.m.-7 a.m.
Sun: 11 a.m.-1 p.m.

Baggage Services Hours:
M-F: 5 a.m.-1 p.m./9:45 p.m.-11:45 p.m.
Sat: 5 a.m.-7 a.m./9:45 p.m.-11:45 p.m.
Sun: 11 a.m.-1 p.m./9:45 p.m.-11:45 p.m.

Airport Terminal Doors
Open: 4:30 a.m.
Close: 11:45 p.m.

Basic Economy

United has introduced a new fare option, called Basic Economy, which is available on select routes and in addition to standard United Economy® fares. Created for our customers who may be more price-sensitive, these lower-priced fares provide most of the same inflight services and amenities that are available with standard Economy – such as food and beverages, United Wi-FiSM and inflight entertainment – but with some important restrictions that you'll want to be sure to review carefully before booking:

    • You're not allowed a full-sized carry-on bag. Everyone will be required to check their bag and pay the applicable checked bag fee of $25 for the first bag under 50lbs.

    • You are allowed one small personal item that fits under the seat in front of you, such as a shoulder bag, purse, laptop bag or other item that is 9 inches x 10 inches x 17 inches (22     cm x 25 cm x 43 cm) or less.

    • Mobility aids, assistive devices and medical devices including breast pumps are also permitted.

Please remember to arrive at least one hour before your scheduled flight departure time. This is especially critical during the early morning flights. Thank you for your assistance and thanks for flying CGI.

**This needs to be posted on every page pertaining to airline information including the airport home page** Small disclaimer banner at the top and bottom and even in the side margin.

Airline ticket counter closes 30 minutes prior to departure times. Passengers which arrive 30 minutes or less prior to departure times listed on their tickets may be denied boarding by the airlines and TSA.

Please remember to be available for TSA screening no less than 30 Minutes prior to departure time.

** Disclaimer posted on flight schedule page in various locations**

Helpful Traveler Websites:

Getting Around Chicago – How to Get Around Chicago for Tourists

Connecting Traveler

Chicago Tourism

Interactive Chicago Airport Maps
Printable Maps

How To Get To Midway Airport For Southwest Passengers
Real I.D. Act Extension