Quick Access
Citizen Services
About New/Transfer Service
To start new service or transfer existing service, the customer financially responsible for the account must apply for the account in-person. All applicants must provide the following:
- Valid state issued drivers license or government issued photo ID
- Copy of rental license agreement (if not the homeowner)(a digital copy and or electronic copy of the lease will be accepted as well as a paper copy)
- Commercial properties will need to provide a Business License through Community Development; more information about Business Licenses can be found here.
- Deposit: $224 ($82 water, $82 sewer, $60 trash). This deposit is typical for a house, where all three services are provided. Most apartments have a deposit of $164, as we only provide water and sewer.
- In lieu of deposit, a current letter of credit from another utility provider showing 12 months of continuous service without penalties or discounts may be provided
- Payment of all prior outstanding bills
Cancelling service may be done by phone or in person.
Questions
Utility Billing Office
1625 N. Kingshighway
P.O. Box 617
Cape Girardeau, MO 63702-0617
customerservice@cityofcape.org
Hours: Monday- Friday 7:30 a.m. to 4:30 p.m.
