Frequently Asked Questions
Is something wrong with the source water? The water has been more challenging to treat. There are naturally occurring substances that develop in our source water, which the water treatment plant routinely treats to remove. Environmental changes have slowed down the treatment process, limiting the flow through the plant.
What happens if the ballot issue does not pass? Shortages would be likely, and a quality decline would be possible. If voters decline the improvement plan and rate increase, we will still do emergency repairs. Over time, our system will become increasingly less reliable and we’ll need to consider water conservation and/or privatization. We have to keep good water in our city, which could require selling the water system to a business that can set its own rates to fund the necessary improvements. The City bought the water system in 1992 from United Electric (now Ameren).
How much will it cost? Significant improvements are already underway. During the next 7-8 years, the investment in plant and distribution improvements will be $56 million. Improvements expected to occur beyond 2033 exceed $64 million.
How much will my rates increase? The Charter amendment will slowly align rates with costs, without an increase over 15% in any one year (typically $4.71/month). Every year, as part of the budget process, Council votes to establish utility rates for the upcoming fiscal year. Use these charts to assess your potential water bill in upcoming years: Residential | Commercial
