New Accounts, Transfers, Shut Offs
In order to start a new, or transfer an existing, utility service account, the person responsible for the account has to come into the office with the following:
- Driver license
- Pay a deposit: $75 for a house or $51 for an apartment with four or more apartments
(You may bring in a letter of credit from another utility provider in lieu of a deposit).
- Pay any prior outstanding bills (applies to transfers)
- May need a lease from landlord to verify various information
In order to turn off service, someone may either come into the office or make this request over the phone (573-339-6322)
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Billing Schedule
City of Cape Girardeau accounts are billed for water, trash and sewer on a monthly basis. A bill will be mailed to the account according to the billing cycle which is based on when you started service. The bills are always mailed out on a Wednesday and are due two weeks later. They are delinquent after the third week, with a 10% penalty being added to the amount due. Accounts are disconnected after two missed payments. We recommend AutoPay.
User Charges
Water: $7.68 meter charge + water usage (based on a 5/8" meter)
Sewer: $13.19 + $3.00 per hundred cubic feet of water
Trash: $17.50 (Fuel surcharge added; varies monthly)
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